There are many forms of customer service. Depending on your type of business and what you sell, customer support/service can range from a very hands-on, human-to-human approach to a completely ...

How a business handles customer service interactions increasingly defines its online reputation, yet, according to our recent survey that gives a list of the best and worst customer service brands, ...

Newsweek and global data research firm Statista have teamed once again to identify America’s Best Customer Service Companies. Based on an independent survey of more than 25,000 U.S. customers, the ...

In Aesop’s fable “The North Wind and the Sun,” the two forces of nature argue over who is stronger. To settle the debate, they test their power on a passing traveler by trying to remove his cloak. The ...

CINCINNATI--(BUSINESS WIRE)--Fifth Third has been named to Forbes’ Best for Customer Service 2025 list. This marks the second consecutive year Fifth Third’s customer service efforts have been ...

Brands were evaluated on five key markers of a quality customer experience. Rankings were based on the results of an independent survey of more than 28,000 U.S. customers who have either made ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Gone — or, mostly gone — are the days of calling a customer service line, ...

Whether you’re a seasoned condo owner looking for a better home warranty plan or a new condo owner who doesn’t know where to ...

What sets your company apart from competitors? "Being privately owned means we can make decisions based on a long-term vision, rather than trying to please stockholders based on quarterly earnings," ...

Every prominent newspaper and tech site provides recommendations on the top e-readers or e-notebooks. There is no shortage of brands that sell devices directly to the consumer or through third-party ...