A video viewed nearly 13 million times shows a server yelling after a customer who reportedly left a low tip. The shockingly rude and sarcastic service from a restaurant's waitstaff is seen in several ...

What's an acceptable tip for a driver who delivers a $20 pizza? A TikTok video purporting to show a DoorDash delivery driver in Texas swearing at a customer over the $5 tip she gave him has gone viral ...

Tipping culture in America has become a popular topic of debate. Some people believe that we do not tip our service workers enough, while others argue that tipping has gone over the top. Generally, ...

A server claimed in a now-viral video that a customer once demanded a refund after being "tricked" into leaving a tip. The video was posted to TikTok on Sunday by Madi Montes (@madison_montes). The ...

What hasn’t COVID-19 affected? The way we work, the work we do, the way we connect. Connection now resides in video conferencing, virtual happy hours and family FaceTime. In times of social distancing ...

In the last few years, tipping has changed from a gesture associated with being served in a sit-down restaurant to a dreaded part of nearly every business interaction. From fast food restaurants like ...

Even five years ago, almost every customer in a HubSpot survey rated an “immediate” response as important or very important. With more companies offering automated round-the-clock support to keep up ...