The pandemic has provided the rare opportunity for many of us to slow down and listen to the world around us. At the Smithsonian, listening is an essential part of our work. Listening to individuals, ...

You’re probably not as good at listening as you think. Okay, now consider what may have caused you to push back on that previous sentence. Have you been officially certified as a good listener, or did ...

Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

Failing to listen has become one of the most concerning problems society faces. Proper communication is the core of interactions at work, in schools, and personal relationships, yet listening is ...

All school leaders know the speed and the number of issues that define our daily world. They are non-stop. For some of us, that feels like an assault eventually while for others it keeps our ...

One of our most powerful strategies as teachers is to listen to our students, to learn who they are, and to find out what sparks their curiosity. When I started listening more intentionally to my 9th ...

I politely declined an offer of tea during one of my first sales meetings. It was interpreted as being disrespectful to the supplier, and we lost the deal. I missed the clues about the business ...

Leadership is not about titles or rank, but about listening, learning, and leading with strength, humility, and respect so your people can thrive.